8upb's Privacy Policy

1 What Information We Collect

When creating an account and using services on 8upb, we may collect the following types of information:

1.1 Personal Identification Information

• Full name and date of birth (for age verification)
• Email address and contact details
• National ID card or passport information (for identity verification)
• Address and residence details

1.2 Financial Information

• bKash, Nagad, Rocket, or bank account numbers (for processing transactions)
• Deposit and withdrawal history
• Records of betting and gaming transactions

1.3 Technical Information

• IP address and device identifiers
• Browser type, operating system, and platform type
• Site access times, page visits, and click data
• Login logs and session details

1.4 Voluntary Information

If you contact customer support or submit feedback, the details of that conversation may also be stored with us.

2 Purpose of Information Use

We use your information only for the following legitimate purposes:

1. Account management: To complete registration, login, and account verification processes.
2. Transaction processing: To securely process deposit and withdrawal requests.
3. Customer support: To respond to your questions, complaints, or assistance requests.
4. Security and fraud prevention: To prevent platform misuse, fraudulent activity, and money laundering.
5. Service improvement: To analyze user experience and further improve the platform.
6. Age verification: To ensure services are provided only to those aged 21 or older.
7. Responsible gaming: To help protect user wellbeing by identifying patterns of excessive play.
8. Legal obligations: To meet applicable legal and regulatory requirements.

3 Information Storage and Security

8upb treats the security of your information as its highest priority. We have adopted industry-standard technical and organizational measures:

3.1 Technical Security Measures

• SSL encryption: All data transmission on our site is secured through SSL/TLS encryption.
• Encrypted database: Sensitive information such as passwords is stored in encrypted form.
• Two-factor authentication: Two-factor authentication is available for additional account security.
• Firewall protection: Our systems are protected by industry-standard firewalls and intrusion detection systems.

3.2 Organizational Measures

• Only authorized employees are permitted to access your information.
• All staff are trained and contractually bound to maintain confidentiality.
• Regular security audits are conducted.

4 Sharing Information with Third Parties

8upb respects your privacy and shares information with third parties only in limited and necessary circumstances. Information may be shared in the following situations:

4.1 Payment Processors

Financial information required to complete transactions via bKash, Nagad, Rocket, or bank transfer is shared with the relevant payment service provider.

4.2 Technology and Service Partners

Information is shared with game software providers and technology partners required for platform operation solely for the purpose of delivering services.

4.3 Legal Requirements

We may be required to provide necessary information in response to valid legal orders, court directives, or requests from regulatory authorities.

4.4 What Is Never Done

• Your information is never sold to any third-party advertiser.
• Your information is not shared for marketing purposes without your consent.
• Your information is not disclosed to any unauthorized party.

5 Cookies and Tracking Technologies

The 8upb website uses cookies and similar technologies that help improve your browsing experience.

5.1 Types of Cookies

• Essential cookies: Required for the site's basic functionality — login sessions, security, and performance.
• Functional cookies: Help remember your preferences, such as language selection.
• Analytical cookies: Used to understand how users interact with the site.

5.2 Cookie Controls

You can disable or delete cookies through your browser settings. Please note that disabling certain cookies may limit some platform functionality.

6 Your Rights

As a user of 8upb, you have the following rights:

• Right of access: You have the right to know what information we hold about you.
• Right to correction: If any of your information is incorrect, you can request that it be corrected.
• Right to deletion: In certain circumstances, you can request that your information be deleted.
• Right to restrict processing: In some circumstances, you can request that the use of your information be limited.
• Right to object: You can object to your information being used for specific purposes.
• Right to portability: You can request to receive your information in a structured format.

To exercise these rights, contact us at [email protected] or get assistance via 24/7 live chat.

7 Protection of Minors

8upb strictly prohibits anyone under the age of 21 from using the platform. We take the following steps:

• An age verification process is completed at the time of registration.
• Additional identity verification may be carried out for suspicious accounts.
• If we identify an account belonging to a minor, it will be closed immediately and any collected information will be deleted.

If you believe a minor is using our platform, please contact us right away.

8 Data Retention Period

We retain your information only for as long as necessary:

• Active accounts: Necessary information is retained for as long as your account remains active.
• Closed accounts: Transaction records may be retained for a set period after account closure due to legal and regulatory obligations.
• Financial transaction data: Retained for the required period in compliance with anti-money laundering regulations.
• Marketing communications: If you withdraw your consent, marketing data will be deleted.

9 Changes to This Policy

8upb reserves the right to update this privacy policy at any time. If a significant change is made, we will:

• Publish an update notice on our website.
• Update the "Last Updated" date at the top of the policy.
• Notify registered users by email in the case of significant changes.

Continued use of the site after an update will be taken as your agreement to the new policy. We therefore recommend reviewing this page regularly.